27th Global

Mentoring, Coaching, and Supervision Conference

12-14 May 2021

27th Global

Mentoring, Coaching, and Supervision Conference

12-14 May 2021


Billy Byrne

Emotional Intelligence in a virtual world - why we need to think differently about EQ and what this means for coaches with Billy Byrne

Theme: Skills/tools/techniques - introduction

Area: Coaching, Mentoring, and Supervision

Style: Mainly Lecture

Type: Workshop

Session on 12 May 2021 12:45 UTC - View on timetable


Remote-working and distributed-working have been with us for many years. Technology enables remote individuals to collaborate in a virtual space, across geographies and time zones. This way of working has been brought into sharper focus as a result of the accelerated increase in home-working due to the Covid-19 pandemic. In the future it is likely that organisations will have increased numbers of staff working in a distributed fashion. This presents both opportunities and challenges for leaders, managers, and individual contributors.

In this session we will look specifically at the role that Emotional Intelligence (EQ) can play in leading and managing in a virtual workplace. We will explore the need to place increased emphasis on how we think strategically about emotions and how we can build an emotionally intelligent virtual workplace. This shift in emphasis to ’emotionally intelligent thinking’ provides an opportunity for coaches and mentors to help clients to develop ‘strategic’ EQ skills in order to build trust, provide psychological safety, and build high-performing teams. Drawing upon trait-based and ability-based models of EQ, we will introduce conference attendees to frameworks and exercises that coaches and mentors can use with their clients.


Billy Byrne is a leadership development specialist and executive coach. In addition to his own coaching practice, which he launched in 2012, he is an associate at KinchLyons, Organisational Psychologists, where he coaches at senior leadership levels across a broad range of industry sectors. He is also an Associate Faculty Member at the Irish Management Institute where he delivers programmes on High Performing Teams, Organisational Politics & Culture, and Decision-making. He is a module leader on the MA (Existential Coaching) at the New School of Psychotherapy and Counselling in London.

Billy is a certified practitioner and trainer in a number of trait-based and ability-based Emotional Intelligence assessments. He is an EMCC accredited coach (EIA) at Senior Practitioner level and is a volunteer for EMCC Global as well as an EIA/EQA Assessor. His hobby is endurance running. He has completed 26 marathons and two ultra-marathons. He lives in Dun Laoghaire on Ireland’s east coast.