27th Global

Mentoring, Coaching, and Supervision Conference

12-14 May 2021

27th Global

Mentoring, Coaching, and Supervision Conference

12-14 May 2021


Lise Lewis, Morium Akter, James Brown, Jo Channon, Sandra Wilson, & Lawrence Parsons

PANEL: what do organisations say about reciprocal/reverse mentoring with Dr Lise Lewis, Morium Akter, James Brown, Jo Channon, Sandra Wilson, & Lawrence Parsons

Theme: Case study with client

Area: Mentoring

Style: Mainly Lecture

Type: Workshop

Session on 13 May 2021 08:00 UTC - View on timetable


The aim of this panel session is to showcase practice case studies from a leading police service and financial services organisation operating worldwide and who have considerable experience of reverse or what is increasingly being defined as reciprocal mentoring.  Representatives within the organisations will share what emerges from these types of relationships based on a selection of questions such as:

  • What was the rationale for introducing reverse/reciprocal mentoring into your organisation?
  • What approach did you take to attract mentors and mentees?
  • What was the selection and onboarding process?
  • What training, if any, was offered to the mentors and mentees?
  • How were mentor and mentee ‘pairs’ decided upon?
  • What criteria was applied for how the mentoring pair worked together?
  • What were the anticipated outcomes from the mentoring relationships?
  • What evaluation has taken place?
  • What were the identified benefits?
  • What would you do differently and keep the same?
  • Anything else that encourages others to implement a similar scheme?

You will also hear about the outcomes of a recently completed research study.


Dr Lise Lewis Formerly EMCC Global President (2011-2017), Lise now supports and promotes the work of EMCC Global as a Special Ambassador. Lise is an EMCC Global Individual Accredited Coach/Mentor (EIA) at Master Practitioner level and is an EMCC Global Individual Coach/Mentor Supervisor (ESIA).  Her coach/mentor and coach/mentor supervisor training programmes are also accredited by EMCC Global (EQA and ESQA).  Lise practices globally and regularly contributes pro bono coaching and supervision to international projects and was delighted to be a Winner of the 2019 EMCC Global Supervision Award. Following the successful publication of her book ‘Relational Feedback: Why Feedback Fails and How to Make it Meaningful’, Lise is invited to write a second book showcasing Organisational Feedback Case Studies – let her know if you have a story to tell! Lise loves family time, regular exercise especially with her dog Charlie, used to love socialising and can’t wait to release the pause button.

Morium Akter has played an integral part of HR Shared Services at Grant Thornton UK LLP for four years, advocating great customer service to the firm and has a passion for guiding and assisting colleagues in their day-to-day activities. After spending a short stint in London in 2019, Morium returned to Grant Thornton and continued in her role of HR Administrator. Morium moved to join the firm’s Reward team as a Benefits and Pensions Administrator in March last year.  Outside of work, Morium volunteers at her local hospital and loves to spend time with her equally foodie-loving family and friends. If it wasn’t for the latest Covid-19 restrictions, you’d find Morium in the gym completing some Body Combat sessions, relaxing through Pilates and attending the many weddings her family have.

James R Brown has been a partner in Grant Thornton UK LLP for twenty years, supporting clients to unlock their potential for growth and achieve their strategic goals. His client base includes early-stage companies through to large, well-established businesses including clients listed on AIM. James has held various leadership positions within the firm, currently being the Practice Leader of the firm’s Central Region. Outside work James enjoys spending time with his wife and two daughters. And if he’s not working or with his family, you will most likely find him in the gym or reading political history.

Jo Channon has 20 years of experience in the people development space; 16 of those with British Transport Police.  She is a qualified trainer, coach, coach supervisor, and assessor. She loves her work and finds it rewarding to see others develop and grow. She feels very fortunate to be in a job that gives me the opportunity to grow myself, others and the organisation. As leader of an award-winning team, she has designed, delivered, and evaluated a number of developmental interventions which have been recognised, both internally and externally, as value-adding and making a difference. Most recently she has co-designed BTP’s Reverse Mentoring Pilot. She is excited to see how this pilot progresses over the next few months. Her focus is now on embedding the new Police Conduct Regulations 2020 to support individual and organisational learning through reflective practice’.

Sandra Wilson is the lead for Coaching and Mentoring within the British Transport Police (BTP). Prior to this role Sandra led the Cabinet Office cross-government internal coaching and supervision cadre. She is an Executive Coach with over 10 years’ experience, mentor, trainer, facilitator and developer of programmes to support people from under-represented communities.  Sandra is currently training to become an EMCC accredited supervisor.  Her practice is very much centred on how organisations balance the needs of corporate life and personal wellbeing.  Sandra has gained considerable experience working across different facets of the public sector including local, regional and central government. Sandra has used this knowledge to help people and organisations to fulfil their full potential, as they undertake organisational transformation.  Sandra holds a Postgraduate Certificate in Coaching and Mentoring from Oxford Brookes University, a Master’s degree in Social Policy and Criminology. She is also a member of the Institute of Leadership and Management and represents the BTP on the public sector arm of the EMCC.  Sandra is married with two wonderful adult daughters. In her spare time, she runs a book club specialising in books from the African and Afro- Caribbean communities.  Sandra also organises seminars and workshops on a variety of women’s health issues.